Returns Policy

21 Days To Return: We are happy to refund or exchange any item (including sale items) within 21 days from date of arrival.

How To Return?

• Fill in the returns form enclosed with your order.

• Package your items carefully, with each item in its original perfect condition and all labels attached (including hangers).

• Shoes must be in their original, undamaged box as it is considered part of the item. Please do not use the shoe box as protective packaging.

What Happens Next?

• Within 3 business days of receiving your returned item, we will send you an email to confirm that your card has been refunded (or exchanged).

• The details of this will also be posted to your account.

Please note it can take a few more days for your bank to complete the refund, depending on their processing time.

For orders paid with Bank Transfer, we are only able to offer a product exchange or refund in store credit.